Shipping policy

Order Processing

Please allow at least 3 to 5 business days for shipping after your order is placed. Processing times may vary during new drops, holidays, sales, or periods of high order volume.

Shipping Confirmation and Tracking

When available, you will receive a shipping confirmation email with tracking information once your order has been processed and shipped. Tracking updates are provided by the shipping carrier and may take time to appear after the label is created.

Delivery Estimates

Delivery timeframes are estimates only and are not guaranteed. Actual delivery times may vary based on destination, carrier delays, weather, holidays, or other circumstances outside our control.

Incorrect Addresses

Please review your shipping address carefully before placing your order. We are not responsible for delays, losses, or additional fees caused by incorrect or incomplete shipping information provided at checkout.

Lost, Stolen, or Delayed Packages

Once a package has been handed off to the carrier, shipping delays may occur that are outside our control. If your package appears to be lost or delayed, please contact the carrier first and then reach out to us at playtimezoverceo@gmail.com if you need additional assistance.

We are not responsible for packages marked as delivered by the carrier but later reported lost or stolen after delivery.

International Orders

If international shipping is offered, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country.

Contact

If you have shipping questions about your order, contact playtimezoverceo@gmail.com.